Policies
RETURNS & EXCHANGES
ALL SALES ARE FINAL! We will not accept returns or exchanges!
SHIPPING & HANDLING
We are currently only shipping in the United States (US).
All orders will be shipped within 2-5 business days and please allow 5-10 business days for packages to be delivered.
Orders that are placed on Friday, Saturday, Sunday, or holidays will be shipped out the next business day.
LOST, STOLEN, OR DAMAGED PACKAGES
We are not responsible for lost, stolen, or damaged packages!
Once the carriers receive the package, we do not have any control over what happens to the package. If your package does become lost, stolen, or damaged, please file a claim with the designated carrier.
If you have any questions, comments, or concerns about your order, please email us at emikoessentials.hi@gmail.com. In the subject line of the email, please state your name and your order number.